Effective Date: 01-01-2021

Rails Gaming (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our gaming center and create an account.

By creating an account and using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

When you create an account at Rails Gaming, we collect the following personal information:

• Name
• Email address
• Phone number
• Date of birth

Usage Information

We may collect additional information about your interactions with our services, such as:

• Gaming activity and preferences
• Time and duration of your visits

How We Use Your Information

We use the information we collect for the following purposes:

• Account Creation and Management: To create and manage your account, verify your identity, and provide you with access to our services.
• Communication: To send you information about your account, updates, promotions, and other relevant information. You can opt-out of promotional communications at any time.
• Customer Support: To provide you with customer support and respond to your inquiries.
• Personalization: To personalize your gaming experience based on your preferences and gaming activity.
• Security: To protect against and prevent fraud, unauthorized transactions, claims, and other liabilities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You may opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions in those communications.

To exercise these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our premises and updating the effective date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: info@rails.ae
• Phone: +97144237742
• Address: Shop C5-1 Lake Level, Cluster C, JLT, Dubai, UAE.

By using our services, you acknowledge that you have read and understood this Privacy Policy.